- Your property is unique to us. It is precious to you. We deal with it rigorously.
- We fully support your property. We will involve you only when it is essential. Rarely.
- Our goal is to have "zero bugs". For the owner and the guest.
- The priority is a profitability that fits our fees. For you, the important thing is the net income.
- Our uniqueness is reflected in low season periods. In high season, everyone knows how to do it.
- We owe you an accessible information and a follow-up of the rentals of your property.
- We always listening to you and you will feel that you are precious to us. And you are.
Promoting & setting apart your property
Our task is to elevate your property towards excellence. Competition is fierce in the short-term rental market, and our role is to emphasize the strengths of your property, ensuring it stands out.
- Helping you to make small modifications and to install equipment (within reason) to make your place a natural choice for potential guests.
- We will develop a professional and creative image for your property: eye-catching photos, attractive presentation, and detailed description.
- The services we offer to the guests are exceptional, and their public reviews will be the best promotion of your property.
Creating and managing your ads
Communication and the promotion of properties is a cornerstone of our trade. Our specialty is increasing the visibility and effectiveness of rental ads.
- Our ads are straightforward and comprehensive. They inform and reassure the prospective guest.
- Our ads are posted on many collaborative platforms across the world. As a result, your property will have the maximum exposure.
- Our replies to responses to your ad are often immediate and in all cases, very timely. Our platform includes operators of several nationalities. So we can reply in French, English, Spanish, Italian and Russian. We multiply your chances of securing a rental.
Service & Monitoring
Once your guest arrived, real life begins. The virtual preparation is over. We must ensure that the guest will have a wonderful experience, and that he will write a great review: that’s our challenge.
- Our agents are accessible and kind. Really kind - they don’t have to pretend. Trust is established with the guest, and everything becomes easier.
- Our platform takes calls seven days a week. We can be called out at any time: maintenance, building services, emergencies... We are there to help.
- We maintain a connection with your property’s occupant. Your guest will receive a daily email with information on outings, exhibitions, events... Throughout the rental, you are free to contact us if necessary.
Our agents are also there for you!
We provide the owners with the same level of service as that offered to the guests. When you visit your property, we will welcome you and offer an incomparable quality of service.
- If it is your primary residence, you will find your home in perfect condition. Everything will be taken care of and you will be glad to return to your home.
- If it is your secondary residence, you will enjoy the full "hotel" experience. Everything will be in perfect... You’ll forget the problems you had before you discovered City Service.
- You can request specific services: stock up your fridge, buy a museum pass, or renew your Vélib subscription... Our help center and our stewards will be at your service seven days a week.
Insurance & Protection of your property
Probably the most important part of our service. Our commitment is to keep your property in perfect condition and to get the maximum of your insurance, if necessary.
- We have created a digital property inspection concept which prevents endless discussions with the guest in case of problems.
- We protect your belongings with a simple system of protection strips and stickers to designate out of bounds drawers and articles.
- We can install an electronic lock on request, which provides access to the property only during the rental period. The lock is opened by a code activated by mobile phone. The cost is minimal.
- If necessary, we can handle the entire insurance process. We will manage everything from A to Z.
Information & Dialogue
The foundation of our relationship is to give you clear information and to be at your disposal. Always.
We know that this will earn us your continuing trust.
- If you ask us a question, we will answer you quickly. When we can’t answer your question (it happens...), we’ll ask somebody for you.
- Our site is configured so that in your private section you’ll find all the answers to the most common requests... otherwise, just email or call us.
- As soon as you choose us to manage your property, we’ll organize a complete inspection to establish your property’s potential... We seek long-term relationships, and our suggestions are always realistic.
- If on reading this page you have seen how enthusiastic and motivated we are, then get in touch now by clicking on the contact link below...
See you soon!